Delivery/Cancellation/Refund Policy

PRODUCT DELIVERY 

1. All the prices of the products are inclusive of all taxes, packaging and delivery charges for deliveries made in India only. 

2. Your products will be delivered and dropped off at your doorstep only.

3. All deliveries are made within 7 working days from 10 am to 8 pm.

4. In case delivery has to be done on a particular date (for a specific occasion), please mention the same while placing the order.

 

INCORRECT DELIVERY

Though we assure you that the product delivered to you will be correct with all specifications what you have ordered on the website of www.souffle.co.in and we also double check with all possibilities that the order to be delivered to the customer is accurate but it is also requested that at the time of delivery please check your product for any discrepancies. In case of any faults please notify there and then to the delivery person and mail your query at [email protected]

CANCELLATION / RETURNS

1. We do not accept any cancellations or returns on our products. 

2. In case you wish to speak to us regarding your order, you may contact us on +91 9910003962 or write to us at [email protected] Our Customer Care team will assist you.